Archive for June, 2013

MVP Spotlight: Experience

MVP Spotlight: Experience

 Today our MVP spotlight shines on Melissa Fletcher, a ProLedge Account Manager and accounting veteran with over 25 years combined experience in public accounting, as well as, an industry controller. Q: What are your primary responsibilities at ProLedge, Melissa? A: I am the primary contact for the client list assigned to me. When I take on a new client, the first order of business is to meet in person (or virtually) to understand their needs. After that, I am responsible for the quality and timeliness of the ongoing work the ProLedge team performs for said client. Ultimately, I am responsible […]

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ProLedge MVP: Customer Service

Cristina Fitzgerald, a relatively new addition to the ProLedge family, serves our clients as a Back Office Bookkeeper.  In just over a year, Cristina has become one of our ProLedge MVP’s.  We asked Cristina to evaluate ProLedge and help educate small business owners on what makes the ProLedge team so powerful. Q: Why should a small business owner choose to do business with ProLedge? A: The business owner can focus on their business, which is their area of expertise and let Proledge do the behind the scenes work. If a business owner spends all of his/her time doing the books […]

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