Archive for January, 2013

It’s Crunch Time!

Tax time is upon us.  Here are a few friendly reminders to help relieve the stress of the season. 1. Make sure your 2012 books are closed out. There are only a few days left to get this done. This one step delays the entire filing process. Clients that are slow to get their bookkeeping or accounting firm this data run the risk of missing the filing deadline. Help us help you! 2. 1099’s and W2’s must go out by January 31st. This can’t be done unless you follow rule #1 and get your 2012 books in order and closed. […]

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It’s All About the Experience.

Customer is king. As a small business owner, we know that to be true, but what about the people we have working for us? They are the face of our business. They represent us. Do they know the importance of their every interaction with our client base? Have we properly trained them on one of the most integral parts of business – customer service? As the New Year begins, take the opportunity to step back and evaluate your business’ front line. Since the client is ultimately “boss”, below is a basic customer service refresher course. • Listen and make eye […]

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